ZwavelStream Clinic • General Information about the Clinic

Private In-Patient Psychiatric Care

Patient-Centered Programmes in Mental Health Care

Integrative Healing for Holistic Wellness

Welcome to ZwavelStream Clinic, where we strive to provide our patients with a mixed therapeutic model of psychiatric care so that they can discover a renewed sense of wellness that extends beyond mental health.

Mental illness is very often met with fear and misunderstanding, but it is something that touches us all. We aim to break down the stigma surrounding mental illness by equipping patients as well as their families and friends with education, information, and world-class skills and tools that will help them lead productive and fulfilling lives. Our multi-disciplinary network is based on- site, and provides the support and treatments needed to aid in recovery. With experienced specialists dedicated to the different streams of mental health, we address mental illness holistically and without judgement.

 

Visiting Hours

Please acknowledge that our patient’s privacy and confidentiality is of the utmost importance and visitors are requested to treat all and other patients with dignity and respect. No visitors may enter wards, patient rooms or designated therapy rooms. Visitors are required to sign is at reception and to arrange with the patient prior to their visit.


Visiting hours during the week are strictly as follow:
  • Mondays - Fridays | 18h00 - 19h45
  • Saturday, Sundays & Public Holidays | 14h00 – 16h45

Visitors will be asked to declare what they are bringing into the clinic.

Children under the age of 12yrs will be allowed to visit parents but must be under constant adult supervision.

Children younger than 6years, please visit in the coffee shop and adjacent garden area.


Security

A security company has been appointed to assist with all patients and visitors safety at ZwavelStream Clinic. The property is monitored 24h and is linked to an armed response. There are adequate and safe parking for patients, visitors and health professionals. ZwavelStream Clinic will not be held responsible for any damage, loss or theft.


Meals & Refreshments

Currently, the highlight of patients and staff a like’s day. The in house catering team are committed to providing fresh, nutritional and delicious meals. Special diets will be available as per prescription of a dietician. Kosher and Halaal meals are available with prior arrangements.

The coffee shop is operational from 11h00 - 19h00.


Smoking

Smoking is not permitted in the clinic and other buildings as it is against the law and the facility is equipped with smoke detectors. However, designated smoking areas are available for those who wish to smoke. Please adhere to our rules and regulations in this regard. The same rules apply to e-cigarettes.

Note: Smoking is harmful to your health and the health of others in your surroundings.


Alcohol & Drugs

This Clinic has a zero policy towards drugs and alcohol on the premises. The SAPS conducts random drug searches with sniffer dogs to assist the hospital in this regard.


For the Patient's Comfort

Laundry services are available weekly on an outsourced basis. Appointments can be made for manicures. We have free Wi-Fi hotspots available.


Disability Services

Provision has been made for patients with special needs and disabilities. Should you have any additional needs, please discuss these with your doctor and care team prior to admission so appropriate arrangements can be made


Don't have a Professional Medical Referral?

Don't worry, follow the simple steps below ad we'll get into contact with you


Step 1

Submit self diagnosis questionaire

Fill in our online quiz questionaire to help us understand you better. The quiz will help identify whether you need to consider professional help

Step 2

Submit call back enquiry

After the questionnaire has been submitted, send us a message with a bit of information on yourself (if you feel comfortable) and we'll get back to you.

Step3

Await call back

Once your callback enquiry is sent our clinic reception will contact you back within the next 24 hours to discuss any questions and schedule your appointment

Admission

ZwavelStream Clinic's admission process is straightforward and seamless.

Do you need professional help?


Alternatively, please contact us

010 475 0150